Frequently Asked Questions
We offer a wide range of products to support your fitness and wellness journey. Our collection includes smart fitness devices, workout accessories, recovery tools, and wellness essentials to help you stay active and healthy.
Each product page features detailed descriptions, specifications, and usage tips to help you make an informed decision. We also include size charts for apparel and dimensions for equipment where applicable. If you need additional guidance, feel free to contact our support team.
We offer both standard and express shipping options. Orders over a specified amount may qualify for free shipping. Shipping costs and estimated delivery times will be calculated at checkout based on your location.
Yes. Once your order has been dispatched, you will receive an email with tracking details so you can monitor its progress until delivery.
You can return items within 14 days of purchase for a full refund, provided they are in their original condition and packaging. Please note that some sale items may have different return conditions. For detailed information, please refer to our Return Policy page.
To start a return or exchange, please contact our customer support team via the contact form on our website or through our support email. They will provide you with the necessary instructions and a return shipping label if applicable.
Yes, exchanges are available for eligible items, such as selecting a different size or color. Please review our Return Policy for specific exchange guidelines and eligibility.
You can reach our customer support team by visiting the "Contact Us" page on our website, sending an email, or using the live chat option for immediate assistance.
At this time, our products are available exclusively online through our Shopify store. We do not operate physical retail locations.
If your order arrives damaged or contains an incorrect item, please contact our customer support team within 7 days of receipt. We will work promptly to resolve the issue and ensure you receive the correct product or a suitable replacement.
It strengthens your core, legs, and stabilizing muscles, improving posture and coordination.
Yes! It’s great for all skill levels, from beginners to advanced users. Start with small movements to improve balance gradually.
Absolutely! Its non-slip surface provides excellent grip, even during sweaty sessions.
It’s made from eco-friendly TPE, which is non-toxic, lightweight, and durable.
Simply wipe it with a damp cloth and mild soap, then air dry. Avoid direct sunlight for prolonged periods.
No, it’s anti-burst and designed to deflate slowly if punctured. It supports up to 300kg.
Yes! It improves posture and strengthens your core while sitting.
Yes! It comes with a hand pump for easy inflation.
The textured surface provides grip, but using it on a yoga mat enhances stability.
Yes! It’s great for pregnancy exercises, but consult your doctor before use.