FAQs

What types of fitness products do you offer?

GYMMER specializes in a curated selection of innovative fitness products, including premium U-shaped push-up bars designed for effective muscle training and smart rings that track various health metrics such as heart rate and sleep patterns. Our focus is on providing high-quality, ergonomic equipment that enhances workout experiences.

How can I ensure the best results from using your fitness equipment?

To achieve optimal results, it is essential to use our fitness products consistently and in conjunction with a well-rounded exercise regimen. For example, incorporating our U-shaped push-up bars into your strength training routine can significantly improve upper body strength and stability. Additionally, utilizing smart rings to monitor health metrics can help you track your progress and adjust your workouts accordingly.

What is your return policy for fitness products?

We have a 7-day return policy, allowing you to request a return within 14 days of receiving your item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. Please contact us to initiate the return process.

How long does shipping take for my order?

Orders are processed within 1-3 business days after payment confirmation. Standard shipping typically takes 5-7 business days after dispatch. During peak seasons, processing times may be slightly extended, and we will notify you of any delays.

Do you offer international shipping?

Yes, we currently ship internationally. However, please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary based on location and customs clearance.

What should I do if my product arrives damaged?

If your product arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item. We will evaluate the issue and assist you with a replacement or refund.

Can I track my order once it has been shipped?

Yes, once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your order’s status on the courier’s website.

What payment methods do you accept?

We accept various payment methods, including major credit cards and digital payment options. Please check our website for the most up-to-date information on accepted payment methods.

How can I contact customer support for further inquiries?

If you have any questions or concerns, please feel free to reach out to our customer support team via email at badarulislam786@icloud.com. We are here to assist you with any inquiries related to our products or services.